Company Description
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Company Name: Booking
The Senior Program Manager has ownership of the governance and project management of initiatives within the Payments team. As a Senior Program Manager, there will be a partnership with the various sub teams to support, and proactively work with them, to facilitate the work occurring between them and the stakeholders. They will help the teams to scope and plan projects including prioritisation, detailing business cases, objectives, roadmaps and main deliverables.
In this role, you will ensure that the projects of the Department teams are led in a consistent manner, whilst working with the stakeholders within Booking.com to build engagement and where needed governance over decisions needed for work to be signed off. In some cases, the role requires dealing with external representatives and handling external collaborators.
The Senior Program Manager will also help the different teams to mitigate the project risks and dependencies to make sure there is progress towards the project breakthroughs.
First and foremost, ensure the team's roadmaps/plans focus on agreed business priorities, dependencies and strategies – crafted based on data and business needs, and deliver against the shared objectives & goals.
Responsible:
- Apply structured methodology and lead project and change management activities
- Own the successful delivery of the end-to-end project lifecycle.
- Lead independently low / medium complexity projects with global impact (cross-functional) driving them through execution, analysis, recommendation and implementation.
- Apply change management processes and tools to build a strategy to support adoption of the changes required by a project or initiative.
- Engage and influence partners inside and if required outside of the organisation: work collaboratively with business unit partners (FinTech, O2C, Treasury, CS, etc) to drive enterprise strategy execution and partner on segment or functional strategy projects.
- Contribute to the Project prioritization and Planning including prioritisation across the teams.
- Track and report progress; Crafts clear planning documents together with involved team (members)
- Ensure a project closing and accurate handover to Business as usual. Hold project members accountable for the delivery of their part of the project.
- Understand achievements and impediments. Tracks progress, handles overall timelines, dependencies, risks & issues & supervise interdependencies (within & outside project)
- Ability to work and efficiently get along with different collaborators up to Director and VP level.
- (Where applicable) Support the development of Project Management skills for the all members.
Skills:
- Expert Program manager with 6+ years with a solid track record in handling the full E2E lifecycle on business & strategic projects
Hard skills
- 5-8 years of Program Manager experience
- Experience in SAP S4/Oracle Cloud implementation/transition
- Experience in business process transformation within a large organization,
- PMP and / or Agile Project Management or equivalent certification is required.
- Lean Six Sigma certification and experience.
- Experience with project/change management methodology, tools and phases of the lifecycle
- Knowledge of similar industries and/or business projects (payments operations / finance). Online marketplace experience is helpful.
- Experience with large-scale organisational change efforts is an advantage
- Demonstrated ability to use quantitative and qualitative data to drive decision making and changes.
Soft skills
- Good Problem solving and root cause identification skills
- Ability to establish and maintain positive relationships (both within a team and with wider stakeholders)
- Able to support implementation of department strategic goals.
- Effective working attitude and influence up to Directors or VPs.
- Strong influencing.
- Pragmatic, able to solve several impediments by him/herself & can-do mindset
- Flexible and adaptable; able to work in ambiguous situations and under pressure
- Organised with a natural inclination for planning strategy and tactics
Offer:
We are a performance-based company that offers career advancement and lucrative compensation, including bonus. We also offer what is called the “Booking Deal” with competitive benefits. This position is open to any candidate globally and in the case of relocation, we will assist you with a generous relocation package, ensuring a smooth transition to working and living in The Netherlands.
Pre-Employment Screening:
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.
